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online support

The users of CompeGPS can consult any doubt or request that they have by the following routes of support online:

  • Web supports CompeGPS: This one is a specializing web in attending to our clients.
    We will answer to any doubt that you could have, as well as if you want to register as a CompeGPS user, creating a new account. Available in Spanish, Catalan, English and German, CompeGPS Team staff attends every day to any type of doubt or problem from:

http://support.compegps.com

Here you will be able to do the following actions:

Submit a ticket: Thanks to our improved filter of questions you will obtain a concrete answer about problems or doubts that you could have using anyone of our products. Your questions will come directly to our specialized staff, who will give you response taking in mind the priority of your consultation.

To report bugs to TeleAtlas: You will be able to report all the bugs or mistakes that you could find in TeleAtlas's maps. From a direct link to their web, you will be able to specify exactly the location of the bug visualized by you.

State about consultations: Being registered as CompeGPS user you will be able to see the state of processing about your question.

To download products: From this page you can download free any of our demo programs in his latest official version.

Go to CompeGPS Forum: It is possible to accede to thematic forums where many of the doubts are solved thanks to the participation of the same users and managers.Go to forum

Track's adapter: A direct access to the web page gpsvisualizer, where you will be able to adapt your tracks, waypoints, routes, ... to CompeGPS format and other options.

Download in the library: From here you will be able to accede to downloading user's manuals of our programs in format pdf, as well as help files, that will solve concrete questions on CompeGPS Pocket Pro, Competition version, Mobile version, CompePocket Land v2, etc.

  • Orders: If you want to make, confirm or ask about the state of an order you may send an email to orders@compegps.com.

*All received inquiries are revised one by one and replied in a time that may be between a couple of hours and 10 working days. If you don't receive our reply in that time maybe a sending problem occurred so we recommend to try again with a different email account.


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